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Noticeboard

On Friday 3 March we will be trialling a new telephone system.

If you call the surgery and the lines are busy you will receive a message telling you where you are in the queue, you can then make the decision to either call back later or continue hold.  As soon as a Receptionist is free they will take your call.

We are going to see how this works for patients and staff for a three month period and then review this system at the end of May.  Any feedback would be greatly appreciated.

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups. Open the leaflets in one of the following languages

 

england EnglishUrdu Urdu
albania Albanianindia Hindi
egypt Arabiclithuania Lithuanian
bulgaria Bulgarianpoland Polish
china Chinese (Cantonese)portugal Portuguese
china Chinese (Mandarin)spain Spanish
russia RussianFrench French
Turkish TurkishPunjabi Punjabi
Gujerati GujeratiSomali Somali
Croatian CroatianBengali Bengali
Iran Farsi 
 
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