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Noticeboard

We now have Flu clinics available:

Saturday 12 October 9am to 12 noon at Devonshire Green Medical Centre

or

Saturday 2nd November 9am-12 noon at Hanover Medical Centre.

Please call the surgery to arrange an appointment.  If you are unsure if you are eligible click here or call the surgery to check.

If you are unable to make one of these clinics please call the surgery to arrange a more convenient appointment.  

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Watch out in both surgeries for our campaign to get patients registered for online services.

Practice Management

Deirdre Malesa

Practice Business Manager (based at Hanover Medical Centre)

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Sarah Denton

Assistant Manager (based at Devonshire Green)

Administration

Jackie Thiselton

IT & Data Lead

Reception

Somali Link Worker

Hodoo Maalin (at Hanover MC)

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

The practice has 1 senior receptionist and 13 receptionists / administrative staff.

 
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