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Noticeboard

Coronavirus notice:
Due to advice given by the BMA regarding the recent Coronavirus outbreak, we have temporarily had to stop our Drop-in facility, our early morning and late appointment 'extended hours' and also all future bookable online appointments.  This is for the health and safety of EVERYONE.  We apologise for this inconvenience and hope that normal service will resume in the near future. 
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Please note:
If you are ordering your prescriptions by telephone  please call between 10.30am and 1.30pm.  Alternatively you can request your repeat medication online, please ask at Reception for more details.

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Watch out in both surgeries for our campaign to get patients registered for online services.

CORONAVIRUS UPDATE

Stay at home if you have coronavirus symptoms

Stay at home for 7 days if you have either:

  • a high temperature – you feel hot to touch on your chest or back

  • a new, continuous cough – this means you've started coughing repeatedly

Do not go to a GP surgery, pharmacy or hospital.

You do not need to contact 111 to tell them you're staying at home.

Testing for coronavirus is not needed if you're staying at home.

Formore information see https://www.nhs.uk/conditions/coronavirus-covid-19/ 

The way appointments are being carried out at the Devonshire Green & Hanover Medical Centre will change from Monday 16th March. Appointments will mostly be conducted over the phone or possibly via a video link for patients with a phone with internet access. Patients should NOT attend the surgery to arrange appointments, make general enquiries or to queue outside before our opening times.

Instead please ring and speak to a member of the reception team. If we feel it is necessary for you to see a clinician face to face then we will organise an appropriate appointment.

 

If you already have an appointment booked with us, we may be contacting you to ask you not to come to the Surgery and we will provide you with alternative advice and guidance. Please ensure we have up to date contact details.

 

These measures are necessary to protect our most vulnerable patients and staff to ensure that our service can continue to function during the months ahead.

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COVID-19 Support - Social Prescriber Service - We're Here for You

It is understandable that during times like this, people may be feeling afraid, worried, anxious, and overwhelmed. Our Social Prescriber can help you with finding the support you need, whether that be ensuring you have your groceries, linking-up to mutual support groups, or building your mental health. You can self-refer directly by emailing our Social Prescribing service at: sheffieldccg.citymh.project@nhs.net.   Tel: 07707053892. Office hours Mon-Fri, 9-5pm.

Welcome to Devonshire Green & Hanover Medical Centres

We value all our patients highly, and will try our hardest to provide the best care for you we possibly can - if you think things could or should be better - please let us know - we take all comments and feedback seriously.

We serve a very diverse and complex practice population, and we look forward to helping you whatever your background or health needs.

Currently restricted resources do limit our appointment availability for pre-bookable appointments at present - we're really sorry about this, and are trying hard to negotiate for more resources.  We are however, able to arrange to see a patient the same morning at our drop-in surgery for acute problems, also if it is deemed appropriate, you may be offered an appointment at one of four GP access centres across Sheffield 6pm-10pm weekdays, and 10am-6pm weekends, for more information click here.

Did you know that if you are registered for online access to appointments and you find that you no longer need your appointment that you can cancel appointments online? Even if you didn't make the appointment online! 

If you would like to sign up for online access ask at Reception or click here to access our form and hand it in to Reception.

extended hours link

Do you want to join our Patient Participation Group??  for more information click here to download our invite.

 

Named Doctor for all Patients

See the new section under 'New Patients' giving details of this new government initiative - Named Doctor for all Patients.  NB: You can still see any doctor within the practice (the doctor you see doesn't have to be your 'Named Doctor') 

Get Well, Keep Well

We’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Join In

Please have a look around the site and familiarise yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.

(Site updated 01/04/2020)
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