If you haven't yet had your COVID vaccination and would like to get protected, there are still some local clinics available for you to book your appointment. Please call 119 or visit www.nhs.uk/covid-vaccination to arrange or manage an appointment and for further information about the COVID vaccination.
Many thanks to all our patients for helping us with the current situation by managing your health conditions at home. We want to reassure you however that if you have an urgent health need we are up and running to continue to offer normal care, but in a slightly different way.
Our main access now is by telephone. Please be patient if you can’t get through - we have had a new phone system installed to make this easier.
When you speak to the receptionist they will add you to the doctor or nurse call-back list depending on your problem. A doctor or nurse will call you back on the same morning or afternoon to assess the problem. We are also able to video call those we need to see and can bring people in to be seen in surgery if their medical condition needs this.
If you don’t have a phone, and no-one who can phone for you please come to Devonshire Green so the receptionist can speak to you about how we will assess you.
If you need a GP Fit note (sick note) for work we can arrange this by phone. If you are ‘Shielding’ due to your medical conditions, or ‘Self-isolating’ due to Covid 19 symptoms in yourself or someone in your household, please click here for guidance to download a letter for work regarding this.
We will be looking over the next few weeks at ways of continuing normal workload in new ways (for example annual health reviews for Asthma/ COPD/ Diabetes/ Vascular and heart disease) and will be in contact with you about this.
If you are suffering with musculoskeletal pain, (pain in muscles, bones, joints or tendons), we have a Physiotherapist who may be able to offer you some support. The clinics are on Mondays, please telephone reception and ask to book a telephone appointment in advance.
Welcome to Devonshire Green & Hanover Medical Centres
We value all our patients highly, and will try our hardest to provide the best care for you we possibly can - if you think things could or should be better - please let us know - we take all comments and feedback seriously.
We serve a very diverse and complex practice population, and we look forward to helping you whatever your background or health needs.
Did you know that if you are registered for online access to appointments and you find that you no longer need your appointment that you can cancel appointments online? Even if you didn't make the appointment online!
If you would like to sign up for online access ask at Reception or click here to access our form and hand it in to Reception.
Do you want to join our Patient Participation Group?? for more information click here to download our invite.
Named Doctor for all Patients
See the new section under 'New Patients' giving details of this new government initiative - Named Doctor for all Patients. NB: You can still see any doctor within the practice (the doctor you see doesn't have to be your 'Named Doctor')
Get Well, Keep Well
We’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.
Please have a look around the site and familiarise yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.
(Site updated 29/11/2021)