Noticeboard

If you need to contact the practice, please note that we have a new telephone message.  Please listen carefully to the options available to ensure that you select the correct option as these have changed. 

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Reminder - Facemasks

Please could we ask patients to wear a facemask, socially distance and use hand sanitiser whilst in the surgery.  Staff will continue to wear PPE. This is for the safety of everyone.  Thank you for your co-operation.

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Flu Vaccines now available

Please book an appointment online or call reception to book an appointment between 4-6pm weekdays (excluding Thursdays).  

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COVID Clinics

There are local clinics available for COVID vaccination.  If you haven't had your vaccination and would like one, please click on the link to grab a jab  for further details. 

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From 26 July 2021  there will be routine (non-urgent) pre-bookable telephone appointments available to book online or via reception each afternoon.  

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From 19th July, nothing will change at the surgery.  Patients will still need to wear a mask, socially distance and use hand sanitiser whilst in the surgery.  Staff will continue to wear PPE.   Thank you for your co-operation.

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Please if possible order your prescriptions online or call the surgery between 10.30am and 1pm only.

If you needing a non urgent call back from a clinician then please only call between 8.30am and 10.30am Monday - Friday or 1pm - 3pm on Monday, Tuesday, Wednesday or Friday.

Coronavirus notice:

Please see our Special Privacy Notice and COVID-19 Privacy Notice with regards to your data processing during these unprecedented times.  

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Watch out in both surgeries for our campaign to get patients registered for online services.

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CORONAVIRUS UPDATE

If you haven't yet had your COVID vaccination and would like to get protected, there are still some local clinics available for you to book your appointment.  Please call 119 or visit www.nhs.uk/covid-vaccination to arrange or manage an appointment and for further information about the COVID vaccination. . 

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Many thanks to all our patients for helping us with the current situation by managing your health conditions at home. We want to reassure you however that if you have an urgent health need we are up and running to continue to offer normal care, but in a slightly different way.

Our access now is by telephone. Please be patient if you can’t get through - we have had a new phone system installed to make this easier.

When you speak to the receptionist they will add you to the doctor or nurse call-back list depending on your problem. A doctor or nurse will call you back on the same morning or afternoon to assess the problem. We are also able to video call those we need to see and can bring people in to be seen in surgery if their medical condition needs this.

If you don’t have a phone, and no-one who can phone for you please come to Devonshire Green so the receptionist can speak to you about how we will assess you.

Sick notes:

If you need a GP Fit note (sick note) for work we can arrange this by phone. If you are ‘Shielding’ due to your medical conditions, or ‘Self-isolating’ due to Covid 19 symptoms in yourself or someone in your household, please click here for guidance to download a letter for work regarding this. 

We will be looking over the next few weeks at ways of continuing normal workload in new ways (for example annual health reviews for Asthma/ COPD/ Diabetes/ Vascular and heart disease) and will be in contact with you about this.

Please see further information below about the Network Mental Health Project and links from the City Council for families with young children, and also see the Latest News section of our website for any Practice news. 

If you are suffering with musculoskeletal pain, (pain in muscles, bones, joints or  tendons), we have a Physiotherapist who may be able to offer you some support.    The clinics are on Mondays, please telephone reception and ask to book a telephone appointment in advance.  

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The Healthier Together is a community initiative

The Healthier Together programme relies upon patients and healthcare professionals working together to improve how local healthcare is delivered. The website provides advice for parents, young people and pregnant women, and clinical resources to support healthcare professionals – which means that your child is likely to receive consistently high-quality care, irrespective of which healthcare professional they see.

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Concerns regarding face coverings:

Wearing face coverings has become mandatory on public transport and comes into effect in shops on 24 July 2020. We are aware that some patients might be understandably anxious about the Government’s recent announcements around the use of face masks in various public settings.  GPs are not in a position to provide individual risk assessments or letters for patients who feel that they should be exempt from wearing a face mask in these settings. For more information regarding exemption from wearing face masks click here

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Help if you’re homeless: domestic abuse

If you aren't safe in your home because of violence, abuse or threatening behaviour, you can get help with a safe place to stay or support to stay in your home safely.  For more information on how to access help click on the link to Shelter

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Social Prescribing Service - We're Here for You

Our Health Link Worker can support and assess your needs and provide you with a social prescription – a service or activity – that will benefit your health and well-being. The Health Link Worker will arrange an appointment with you and discuss what types of support would benefit you. With your consent they will make suggestions and/or refer you to other services that may benefit your health and well-being and lifestyle. You will be offered support tailored to your own situation and the health link worker will keep in touch with you to review your progress. Our service works across the City with SHU Primary Care Network in Sheffield.
To access the service:

Contact your GP and ask for a referral for Social Prescribing. We look forward to working with you. 

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ShipShape work to tackle health inequalities and to empower people  to achieve their own health and wellbeing goals.  They run free and low-cost group and one-to-one sessions, both at our Centre and in outreach venues and develop positive cooperation with partner agencies.  To see more of about their what is going on click ShipShape - What's on guide

Welcome to Devonshire Green & Hanover Medical Centres

We value all our patients highly, and will try our hardest to provide the best care for you we possibly can - if you think things could or should be better - please let us know - we take all comments and feedback seriously.

We serve a very diverse and complex practice population, and we look forward to helping you whatever your background or health needs.

Did you know that if you are registered for online access to appointments and you find that you no longer need your appointment that you can cancel appointments online? Even if you didn't make the appointment online! 

If you would like to sign up for online access ask at Reception or click here to access our form and hand it in to Reception.

extended hours link

Do you want to join our Patient Participation Group??  for more information click here to download our invite.

 

Named Doctor for all Patients

See the new section under 'New Patients' giving details of this new government initiative - Named Doctor for all Patients.  NB: You can still see any doctor within the practice (the doctor you see doesn't have to be your 'Named Doctor') 

Get Well, Keep Well

We’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Join In

Please have a look around the site and familiarise yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.

(Site updated 19/10/2021)
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