Noticeboard

Please note that the Practice will be closed on the afternoon of Tuesday 7 December from 12.30pm for essential staff training we will open again the following day. 

We have arranged for the GP Collaborative to help you with any urgent problems when we are closed. You can call our main switchboard number and you will be put straight through to them if you feel you need to see a doctor urgently. Or call 111. 

Please only call 999 in a genuine medical emergency. 

NHS Sheffield CCG have written an open letter to all residents to let you know about the challenges facing GPs in Sheffield and what you can do to help us, help you. Please take a few minutes to read it in full here:  https://www.sheffieldccg.nhs.uk/news/OpenlettertoallSheffieldResidents.htm

If you need to contact the practice, please note that we have a new telephone message.  Please listen carefully to the options available to ensure that you select the correct option as these have changed. 

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Flu vaccines available - 

If you are eligible please BOOK an appointment online or call reception weekdays between 4-6pm (excl Thursdays) to book.

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Reminder - Facemasks

Please could we ask patients to wear a facemask, socially distance and use hand sanitiser whilst in the surgery.  Staff will continue to wear PPE. This is for the safety of everyone.  Thank you for your co-operation.

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COVID Clinics

There are local clinics available for COVID vaccination.  If you haven't had your vaccination and would like one, please click on the link to grab a jab  for further details. 

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From 26 July 2021  there will be routine (non-urgent) pre-bookable telephone appointments available to book online or via reception each afternoon.  

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From 19th July, nothing will change at the surgery.  Patients will still need to wear a mask, socially distance and use hand sanitiser whilst in the surgery.  Staff will continue to wear PPE.   Thank you for your co-operation.

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Please if possible order your prescriptions online or call the surgery between 10.30am and 1pm only.

If you needing a non urgent call back from a clinician then please only call between 8.30am and 10.30am Monday - Friday or 1pm - 3pm on Monday, Tuesday, Wednesday or Friday.

Coronavirus notice:

Please see our Special Privacy Notice and COVID-19 Privacy Notice with regards to your data processing during these unprecedented times.  

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Watch out in both surgeries for our campaign to get patients registered for online services.

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CORONAVIRUS UPDATE

If you haven't yet had your COVID vaccination and would like to get protected, there are still some local clinics available for you to book your appointment.  Please call 119 or visit www.nhs.uk/covid-vaccination to arrange or manage an appointment and for further information about the COVID vaccination.

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Many thanks to all our patients for helping us with the current situation by managing your health conditions at home. We want to reassure you however that if you have an urgent health need we are up and running to continue to offer normal care, but in a slightly different way.

Our main access now is by telephone. Please be patient if you can’t get through - we have had a new phone system installed to make this easier.

When you speak to the receptionist they will add you to the doctor or nurse call-back list depending on your problem. A doctor or nurse will call you back on the same morning or afternoon to assess the problem. We are also able to video call those we need to see and can bring people in to be seen in surgery if their medical condition needs this.

If you don’t have a phone, and no-one who can phone for you please come to Devonshire Green so the receptionist can speak to you about how we will assess you.

Sick notes:

If you need a GP Fit note (sick note) for work we can arrange this by phone. If you are ‘Shielding’ due to your medical conditions, or ‘Self-isolating’ due to Covid 19 symptoms in yourself or someone in your household, please click here for guidance to download a letter for work regarding this. 

We will be looking over the next few weeks at ways of continuing normal workload in new ways (for example annual health reviews for Asthma/ COPD/ Diabetes/ Vascular and heart disease) and will be in contact with you about this.

If you are suffering with musculoskeletal pain, (pain in muscles, bones, joints or  tendons), we have a Physiotherapist who may be able to offer you some support.    The clinics are on Mondays, please telephone reception and ask to book a telephone appointment in advance.  

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Welcome to Devonshire Green & Hanover Medical Centres

We value all our patients highly, and will try our hardest to provide the best care for you we possibly can - if you think things could or should be better - please let us know - we take all comments and feedback seriously.

We serve a very diverse and complex practice population, and we look forward to helping you whatever your background or health needs.

Did you know that if you are registered for online access to appointments and you find that you no longer need your appointment that you can cancel appointments online? Even if you didn't make the appointment online! 

If you would like to sign up for online access ask at Reception or click here to access our form and hand it in to Reception.

extended hours link

Do you want to join our Patient Participation Group??  for more information click here to download our invite.

 

Named Doctor for all Patients

See the new section under 'New Patients' giving details of this new government initiative - Named Doctor for all Patients.  NB: You can still see any doctor within the practice (the doctor you see doesn't have to be your 'Named Doctor') 

Get Well, Keep Well

We’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Join In

Please have a look around the site and familiarise yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.

(Site updated 29/11/2021)
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