Due to members of staff needing to shield Devonshire Green Medical Centre is temporarily closed during lockdown until further notice. You can still telephone the surgery as usual for telephone triage and Hanover Medical Centre is still open. We apologise for the inconvenience.
Vaccination of our over 80's patients is due to start on the week commencing 4th January 2021. You will contacted with regards to an appointment.
We are working as a network to deliver the vaccines and will be using Porter Brook Medical Centre as our vaccination site. If you have any queries please contact our Practice Manager.
Christmas and New opening hours for Hanover and Devonshire Green sites:
Hanover Medical Centre:
Closed from 12noon 24th December reopening 29 December at 8.30am
Closed from 12 noon reopening 4 January at 8.30am
Devonshire Green Medical Centre:
Closed from 12noon 24th December reopening 29 December at 9.00am
Closed from 12 noon reopening 4 January at 8.30am
When we are closed, you should phone our out of hours using our telephone no. who will advise what you should do.
You can also phone NHS 111 for advice about healthcare and illness when it's less urgent than 999.
Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.
Please only call 999 in a genuine medical emergency.
Flu jabs are available:
Please note that we are aware of who is eligible for a vaccination and we will contact you via letter or text message - you do not need to contact the surgery unless asked to do so.
From Friday 10th July please if possible order your prescriptions online or call the surgery between 10.30am and 1pm only.
If you needing a non urgent call back from a clinician then please only call between 8.30am and 10.30am Monday - Friday or 1pm - 3pm on Monday, Tuesday, Wednesday or Friday.
NHS England have received reports today of a possible scam.
Some women are being contacted by text message, claiming to be from the call and recall service to advise they are overdue for screening. The message asks them to call a mobile number and provide personal details.
These messages are not from the NHS Cervical Screening Programme.
The Action Fraud Line has been contacted.
PLEASE SHARE WITH FRIENDS & FAMILY.
If you are suffering with musculoskeletal pain, (pain in muscles, bones, joints or tendons), we have a Physiotherapist who may be able to offer you some support. The clinics are on Mondays, please telephone reception and ask to book a telephone appointment in advance.
Wellbeing support line for young people in Sheffield
Sheffield Children’s NHS Foundation Trust, Sheffield Futures and Sheffield CCG have come together to launch a wellbeing support line for young people in Sheffield.
People in the city aged 12 – 18 can now access support with issues such as low mood and anxious thoughts by calling 0808 275 8892.
The support line is open Monday to Friday 5pm to 9pm and Saturday 9am to 9pm.
The helpline is run by emotional health and wellbeing practitioners who are part of the Door 43 wellbeing service at Sheffield Futures.
The team can speak to young people who might be struggling with challenges such as the current changes due to covid-19, exam stress, relationship issues, bullying or feelings of loneliness and isolation. For more information click here
Help if you’re homeless: domestic abuse
If you aren't safe in your home because of violence, abuse or threatening behaviour, you can get help with a safe place to stay or support to stay in your home safely. For more information on how to access help click on the link to Shelter
Please see our Special Privacy Notice and COVID-19 Privacy Notice with regards to your data processing during these unprecedented times.
Drop-in and Extended hours temporarily stopped
Due to advice given by the BMA regarding the recent Coronavirus outbreak, we have temporarily had to stop our Drop-in facility, our early morning and late appointment 'extended hours' and also all future bookable online appointments. This is for the health and safety of EVERYONE. We apologise for this inconvenience and hope that normal service will resume in the near future.
Our latest Newsletter is now available
Click on the link above to read our latest newsletter above.
From July more appointments are going to be made available for online booking so please register for these services. As part of your online access you will also be able to view some aspects of your medical records securely. This includes information about your medications, allergies, immunisation history and links to patient leaflets to help you understand more about your conditions or medications.
Registering for online services is easy, you can either download a Registration for online access form and drop it in to Reception, or you can also ask at Reception for a registration form. You will need to bring proof of ID.
June 2019 - Patient Participation Group
We are looking to increase our Patient Participation Group. If you are interested in joining us we meet about three times a year on a Thursday evening usually for about an hour.
Your contribution is valuable to us and helps us understand things from the patient perspective. We keep you updated on staff and system changes and we discuss local health care provision and what is happening in the local area as well as NHS funding.
If you are interested of if you would like more information then please contact Deirdre Malesa, Practice Business Manager on 0114 276 2248.
Satellite Hubs - evening and weekend appointments
Evening and weekend appointments are available to patient of the practice. To find out more please ask the practice or visit www.primarycaresheffield.ork.uk/patients
Over the coming months you will notice your Receptionist asking you for a brief outline of your problem when you call to make an appointment, it’s not because they are nosey!
Through specialist care navigation training, the practice team will be able to offer you more choice on which the best Health Care Clinician may be within the practice. Receptionists will never offer clinical advice or triage!! This new way of working is about offering the choice to see other Specialists outside the practice too, if they have the expertise to deal with the problem; this option will often be quicker and you may not need to see the GP each time.
By working this way, it helps to free up time for GPs to care for patients with complex or serious health conditions that can only be managed by the GP. More importantly though, it means people are seen by the Health Care Professional that is best placed to manage your clinical problem. The choice is always yours though and you will never be refused the option to book a GP appointment!
CQC rating updated to Good!!
Following recent re-inspection our practice has been upgraded to an overall Good rating.
Electronic Prescribing Service
From 26 June 2017 the Electronic Prescription Service (EPS) will be offered at our practice.
EPS makes it possible for your prescriptions to be sent electronically straight to the pharmacy of your choice. If you have regular prescriptions the EPS may be able to save you time and saving unnecessary trips to the surgery.
Choosing a pharmacy to process your EPS prescription is called a 'nomination'. This means, you will no longer need to collect a paper repeat prescription from the surgery, instead you can go straight to the nominated pharmacy to pick up your medication.
For more information visit the NHS England website.
This is a new service, and there may be the occasional problem while we try to get to grips with this new procedure, we would ask that you bear with us and we will try to sort any issues that arise.