Changes to Hours from Thursday 3 April 2025
The practice has taken the decision to close Hanover Surgery on a Thursday afternoon, this will be from Thursday 3rd April 2025.
We will therefore open from 8.30am to 1.00pm.
The appointments we have offered on a Thursday afternoon will be moved to a Tuesday afternoon so that we do not reduce our appointments over the week. Primary Care Sheffield (PCS) will provide telephone cover on behalf of the practice on a Thursday afternoon should have an urgent medical need.
Prescription, referral, and any other non-urgent requests should be made at other times of the week not on a Thursday afternoon. If you usually order your medication on a Thursday, then please do this before 1.00pm and please allow 48 hours (2 working days) for your prescription to be processed.
We are sorry for any inconvenience this decision may cause, if you would like any further information, please call the surgery, and ask to speak to Deirdre Malesa, Practice Manager.
--Please note that from 6 January 2025 both Devonshire Green & Hanover Medical Centres will be closing Monday to Friday between 12.30 and 1.30pm.
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When contacting the practice via telephone please note the following options:
Press Option 1 to order your prescription and leave a message
Press Option 2 to speak to the GP Secretaries about an existing hospital referral
Press Option 3 to speak to Reception team about results, to make an appointment or anything other queries
Please note all telephone calls with the practice are recorded for training and monitoring purposes.